Shipping —
$2 shipping within Australia does not include tracking.
$8.50 shipping within Australia includes tracking.
$10.50 express post includes tracking.

Please allow approx. 1 week for your item to be sent out. If you need your order sooner, please contact us at sales@newend.com.au. All Australian orders are sent via standard post and items usually arrive 4-10 business days after they have been shipped. Express Post will arrive within 1-2 business days from the date of shipment.

PLEASE NOTE: Australia Post experience delays over the Christmas period which are out of Newend's control. Please allow 2 extra days during December.

International orders are sent via Airmail and arrive 5-14 business days after being shipped. We are not responsible for any international customs charges or import taxes.

Returns —
We want you to love your jewellery. If it does not fit or if you change your mind, we gladly accept exchanges*. Please email us at sales@newend.com.au within FIVE days of receipt for instructions. We will not accept merchandise that has been worn, used, altered or damaged. We will not cover the cost of return post.

*We cannot accept returns on any pierced jewellery (earrings and nose rings) so please choose carefully. We are happy to answer any questions you have prior to purchasing.

ALL SALES ON DISCOUNTED ITEMS AND EARRINGS ARE FINAL.

Contact —

All enquiries
sales@newend.com.au

Newend 
110 Best Street
Fitzroy North 3068
VIC, Australia